Below you'll find information on how you get in touch with Glecom support.
Availability
24/7
You are always welcome to send an e-mail to us if you need help with out products or services.
Availability
Monday - friday 08AM - 4PM
(Closed on public holidays, bridge days, and the day before public holidays)
To start the chat, click on the icon in the lower right part of the screen.
Glecom does not deliver a TV service, but recommends apartment owners to use a media player, such as Apple TV or Google TV, and order TV services directly from the TV providers.
For residents who have access to the YourBlock app, the password for your Wi-Fi is changed in the app under "Broadband" in the menu. If your device have an QR-code, scan the code to connect or to get more information on how to connect to your Wi-Fi.
Wi-Fi Calling lets you make and receive calls and send messages over a Wi-Fi connection when your mobile network signal isn't available. For this feature to work, your phone must be connected to a Wi-Fi network, have an active SIM card inserted, and Wi-Fi calling must be enabled by your mobile provider.
How to enable the Wi-Fi calling function on your mobile phone:
Apple iPhone
Samsung Galaxy